1. Acceptance of Terms and Privacy Policy
By using QuixVPN or registering for an account, you confirm that you accept these Terms and our Privacy Policy, which is incorporated here by reference. Together, these documents govern your use of QuixVPN’s services, set expectations for data privacy, and detail our commitment to providing secure VPN services.
2. Eligibility and Account Registration
- Eligibility: You must be of legal age in your jurisdiction to use QuixVPN. By using our services, you confirm that you meet the age requirements.
- Account Registration: To access certain features, you may register for an account using Gmail, Apple ID, or email. Account creation requires providing accurate and up-to-date information. If you prefer not to register, you can access QuixVPN in Guest Mode, which allows use of limited features without requiring personal information.
- Guest Mode: QuixVPN provides Guest Mode for those who prefer not to register. This mode does not require account information and offers limited feature access.
- Account Security: You are responsible for maintaining the security of your account credentials. Any unauthorized access or breach should be reported to us immediately.
3. Usage of Services
- Personal Use Only: QuixVPN is intended for personal, non-commercial use. Using our services for commercial purposes requires explicit permission from QuixVPN.
- Prohibited Activities: By using QuixVPN, you agree not to engage in activities that are harmful, illegal, or violate the rights of others. This includes but is not limited to:some text
- Hacking, phishing, or any form of cybercrime.
- Network scanning, spoofing, or unauthorized access.
- Distributing malicious software, malware, or engaging in DDoS attacks.
- Content Blocking and Local Restrictions: Some content may be restricted based on the server’s location. Users are responsible for complying with local laws based on the VPN server’s jurisdiction. QuixVPN cannot guarantee access to all websites or services, particularly in regions where VPN usage is restricted.
4. Subscription and Payments
- Free Trial: New users may access QuixVPN’s premium features through a 7-day free trial. After the trial, a subscription is required to continue using these features.
- Subscription Plans: QuixVPN offers various subscription plans that provide access to premium features such as multiple server locations, unlimited bandwidth, and increased connection speeds. Full details of available plans can be found on our website or within the app.
- Automatic Renewal: All subscriptions renew automatically at the end of each billing cycle. You can manage your subscription, including cancellation, through your account settings.
- Refund Policy: We offer a 30-day money-back guarantee for new subscribers. If you are unsatisfied, you may request a refund within the first 30 days of your initial subscription purchase.
5. Service Availability and Limitations
- Performance: QuixVPN strives to provide uninterrupted, high-speed VPN services. However, we do not guarantee that the service will always be available, as maintenance, technical issues, or unforeseen events may occasionally cause disruptions.
- Platform-Specific Limitations: QuixVPN is available on multiple platforms, including Android, iOS, Chrome Extension, and Microsoft Edge Add-on. Each platform may have unique features and limitations based on the operating system or browser requirements.
6. Privacy and Data Security
QuixVPN is committed to protecting your privacy. Please review our Privacy Policy for details on data collection and usage. Key privacy practices include:
- No-Logs Policy: We maintain a strict no-logs policy, meaning we do not monitor, track, or store your online activities, including browsing history, DNS queries, or IP addresses.
- Data Security: All VPN traffic is secured with AES-256 encryption to protect your data while connected to QuixVPN. Additionally, our servers operate on RAM-only technology, ensuring data is wiped at the end of each session.
- Session Data: We collect minimal session data, such as timestamps for connection attempts and bandwidth usage, solely for troubleshooting and service optimization. Session data is erased after use, and no browsing activities or personal identifiers are recorded.
7. Modifications to Terms
QuixVPN reserves the right to modify these Terms at any time to reflect changes in our practices or comply with legal requirements. In the event of significant changes, we will notify you by updating the date at the top of this page and, if applicable, through in-app notifications or email. Continued use of the service after updates implies acceptance of the revised Terms.
8. Limitation of Liability
QuixVPN provides its services "as is" and "as available." While we work to ensure reliable and secure service, QuixVPN is not liable for any damages, losses, or harm resulting from the use of our services. Users assume full responsibility for their actions while connected to QuixVPN, including compliance with applicable laws and regulations.
Contact Us
If you have any questions, concerns, or feedback regarding these Terms, please contact us:
Email: help@quix-vpn.com
Thank you for choosing QuixVPN! We are committed to providing a secure, private, and seamless VPN experience for our users.